![]() But if there is something I can do, I'd like to know. I suppose there is nothing I can do about that and that the only solution is to correct the bugs. So the only way to use zone recording is to preset the sound level in the headset to a level that will hopefully be acceptable during all the recording. See the VDI Release Notes for more information. If we release a patch for a release, we update all organizations within a 3 day rollout window. We store the current version and the new version of the application in these folders, so that the app can fall back if the upgrade does not work out. If I then go back to Parallels Loopback, audio recording resumes, but I hear nothing in my headset. Processorfour physical cores or more Memory4 GB or more of RAM Virtual or blurred background in calls and meetings Operating SystemWindows 10 32-bit/64-bit If you're in a VDI environment, make sure you're using a supported platform for virtual backgrounds. On MacOS: /Library/Application Support/Cisco Spark. If while recording I select my headset as output instead of Parallels Loopback, I can adjust the volume, but during that time, audio recording is not done. Now I can record audio with zone recording, but I cannot change the volume of the sound I hear in my headset while recording (I can only turn it off or on). So, clearly, the installer fails to check if HAL is present or not. ![]() Guide to Allow Camera and Microphone Access. I thus created HAL myself and this time the installation succeeded. Not allowing your camera to be used with Webex Meetings 2. I looked for the /Library/Audio/Plug-Ins/HAL/ folder (mentioned in this forum) and HAL was not there. Then I was told installation was almost complete and I had to reboot, which I did. After choosing "System audio", I got the message that a driver had to be installed and I selected to do it. ![]() M1 chip support is pending validation testing. If Mac users experience issues with the Webex Meetings desktop app, they can generate problem reports to assist with troubleshooting. I was not able to get the audio when recording a zone and choosing either "Same as system" or "Plantronics headset" (the audio recording was always from the external mike). This release adds Mac support for Cisco Webex Meetings Problem Reporting. I have Parallels Toolbox 2.0.4 on a Mac Pro and 4.1.0 on a MacBook Pro, both with Catalina 10.15.7. ![]()
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